About Us

About Our Hearing Care Practice

A Different Kind of Hearing Practice

At The Hearing Center of Excellence, maximizing your hearing health is our top priority. Our hearing health team offers the highest level of expertise. We are truly unique. We are owned and operated by Board Certified Ear, Nose, and Throat Medical Specialists and a Doctor of Audiology. This team approach simply means the best of care for you or a loved one.

Experience You Can Trust

Welcome to Dearborn Ear, Nose & Throat, South-East Michigan’s premier medical and surgical ENT practice. We provide friendly, personalized and comprehensive care for the diagnosis, medical and surgical management of ENT and hearing related disorders. Our practice is unique. We are board certified specialists with a combined practice experience of over 40 years.

Hearing Professionals

Serafina Romano, Au.D., CCC-A.

Dr. Serafina Romano ImageDoctor of Audiology – University of Michigan & Wayne State University 2013
Bachelor of Arts in Psychology – Wayne State University 2008
Post Graduate Studies in Communication Disorders – Wayne State University 2009

Member of The American Academy of Audiology (AAA), The American Speech & Hearing Association (ASHA), and The American Tinnitus Association.

Member of The Lions International Club

Shannon Cross, H.I.S.

Licensed Hearing Instrument Specialist

Shannon earned her Bachelor’s of Science in Speech-Language Pathology &Audiology from Western Michigan University. She had been with The Hearing Center of Excellence since 2016. Shannon has advanced training in programming hearing aids and counseling patients on their journey to better hearing. Shannon also enjoys promoting hearing wellness throughout the community and loves interacting with patients.

Medical Professionals

Frederick Lopatin, D.O.

Dr. Lopatin ImageClick to view resume

Medical School – Michigan State University
Residency – Pontiac Osteopathic Hospital
Board Certification – American Osteopathic Board of Ophthalmology and Otolaryngology – Head and Neck Surgery

Ariel Waitzman, M.D.

Dr. Waitzman ImageClick to view resume

Medical School – University of Toronto
Residency – University of Toronto
Board Certification – American Board of Otolaryngology

– Royal College of Physicians and Surgeons of Canada
Current Endeavors – Medical director of Head & Neck Tumor Board, Oakwood Hospital
– Assistant Professor of Surgery, Wayne State University
– Author and Contributor, Medscape.com